VF7700-8 CLAY SET
$69.95 $99.99 You Save 30% ($30.04)
MY POT ARRIVED BROKEN
We are sorry to hear that! We have improved the packaging. However, pot is fragile in nature sometimes it is beyond our control when it comes to the shipping company. We understand how frustrating it could be!
Received almost 2 months after the initial order that ended broken by the shipper, had to let them know to send the replacement. We like the new robust lid handle design so you don't drop the hot lid slipping out of your towel or pot holder covered fingers when lifting just the lid from the cooker. Hopefully it lasts awhile before the clay pot inevitably cracks from use.
Unable to review this, since we never received the shipment from the shipper, and haven't heard back from the manufacturer about a replacement, and it's been over 3 weeks.
We are sorry to hear that! Not sure if this was reported to our team. We opened the case to investigate. Here is what we found-
FEDEX tracking # is 285714041170
Order # is 11720.
I love the clay pot, and it came in perfect condition.
Item arrived timely and works great. Love the Vitaclay!!