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VitaClay® Help Center

FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

WHICH VITACLAY MODEL IS BEST FOR ME?

PLEASE TELL US WHAT MAKES THE VITA CLAY SMART ORGANIC MULTI-COOKER

THE INFO SAID THAT IT IS FREE FROM:

HOW LONG DOES THE VITACLAY VM7900-6 TAKE TO COOK WHITE RICE? HOW LONG FOR BROWN RICE?

WHAT ARE THE DIFFERENCES BETWEEN “SMART MULTI COOKER“AND 2-IN-1 RICE N SLOW COOKER ?

WHERE IS THIS PRODUCT VITACLAY CHEF GOURMET RICE N SLOW COOKER PRO MANUFACTURED?

DOES THE POT REQUIRE SPECIAL CARE?

CAN I USE METAL UTENSILS IN THE POT?

HOW DO I REMOVE BURNT FOOD FROM MY VITACLAY POT?

WHAT IS THE BEST WAY TO CLEAN THE POT?

CAN THE CLAY POT BE USED AS A SERVING PIECE?

DO VITACLAY ® POTS CONTAIN ANY LEAD?

WHAT IS MEANT BY “UNGLAZED”?

WHAT TYPES OF APPROVALS HAVE VITACLAY ® COOKERS RECEIVED FOR SAFETY OF USE?

HOW CAN I PREVENT RICE FROM STICKING TO THE COOKING POT?

HOW DO I APPLY THE TIME CONVERSION FROM TRADITIONAL SLOW COOKER RECIPES INTO VITACLAY SMART ORGANIC MULTICOOKER (VF7900-X) RECIPES?

HOW DO I CLEAN A VITACLAY® POT?

I’VE NEVER COOKED WITH VITACLAY® BEFORE. IS IT DIFFICULT TO USE THE VITACLAY ® 2-IN-1 COOKER?

DOES VITACLAY® OFFER SPACE SAVING — TWO APPLIANCES IN ONE AUTHENTIC RICE COOKER AND PROGRAMMABLE SLOW COOKER?

WHY COOKING WITH VITACLAY® IS HEALTHIER SOLUTION FOR BUSY FAMILY ON THE GO?

WHAT IS THE TEMPERATURE FOR EACH OF THE SETTINGS- STEW, SOUP, AND YOGURT?

HOW DO I STEAM VEGETABLES IN VITACLAY?

HOW DO YOU COOK WHOLE GRAINS IN VITACLAY?

HOW DOES COOKING WITH VITACLAY® ENHANCE NATURAL FLAVOR?

WHAT IS THE ADVANTAGE OF COOKING WITH VITACLAY ® 2-IN-1 RICE N’ SLOW COOKER OVER MY CONVENTIONAL RICE COOKER OR SLOW COOKER?

I Just Got My VitaClay in the Mail and the Lid Looks Cracked!

What do I do if food sticks to the bottom?

My Broth Comes out Without Gelatin. Am I doing anything wrong?

Is VitaClay a Slow Cooker, a Pressure Cooker, or Something In-Between?

How do I cook Beef/Chicken broth in the 7800 series?

How do I make Bone Broth in VitaClay?

How to Cook Rice in VitaClay (7700 & 7900 Series ONLY)

WARRANTY

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