30 minutes for white and 40 minutes for Brown rice or wholegrain.

Slightly more or less time depending on amount of rice and liquid is inside the cooker.

China. Our products have been inspected by independent 3rd party Lab and have passed all FDA and CA Proposition 65 safety requirements, UL, RoHs certification.

Like any natural ceramic, the VitaClay ® pot is sensitive to sudden temperature shocks.

Do not place a heated pot in cold water. Allow it to cool first.

Also, the pot may break if dropped or struck. This misuse is not covered by our warranty. It is best to store the pot in the cooker.

No.

Yes. But be careful not to strike the pot hard as it may crack or break. Wooden or soft plastic utensils (like the stirring paddle provided) are preferred.

Theresa, a helpful customer, shared this method for removing burnt food with us:

“Last week, I made rice pudding and some of the milk and rice burnt on the bottom. The pudding turned out great but I did have some rice that really stuck to the bottom.

I soaked it overnight but could not get the burnt rice off.

I thought I would try an experiment and put 1 cup water, 1/4 vinegar, 1 tablespoon of baking soda and turned the cooker on the brown rice setting and let it go through the cycle as if I was cooking rice.

I checked it at the end of the cooking time and opened up the lid. All the burnt stuff from the bottom came floating to the top and I just poured out the liquid and wiped it clean with a cloth, no scrubbing needed.”

For general washing, wait until the clay pot cools. Then wash it in warm water with a very small amount of dishwashing liquid and rinse thoroughly.

Be sure to let the pot dry completely.

For hard to remove residue or to do a thorough cleaning, allow the clay pot to soak overnight in the sink with water and ¼ cup baking soda.

A dishwashing brush or a light scrubbing pad (such as a white Scotch Brite ® or a Chore Girl ®) may be used.

Burned on food may be softened by filling the pot with warm water and allowing it to soak for several hours. Then, wash with detergent and warm water and rinse thoroughly.

If odors build up in the pot due to oily or spicy foods, fill it with warm water and add 2 tablespoons of baking soda. Allow to soak overnight then wash normally.

Wash using a brush or nonmetallic scrubbing pad. Follow this treatment after cooking fish or foods with strong seasoning.

The clay pot is safe for use in automatic dishwashers, but water scale may develop due to the drying cycle. This is not harmful but may be removed with a solution of half and half vinegar and water.

Note that this is an unglazed pot, and some change in coloration with use is to be expected.

Of course! But be aware that the pot may be hot and that the natural clay surface is rougher than glazed clay or glass. Place the pot on a trivet or other protection for wood, plastic or composite table surfaces.

Our pots have been tested by an independent laboratory for lead contamination.

This lab, like most others, can detect lead up to 0.01% or 100 parts per million (the same standard applied to children’s toys).

When testing our clay pot, the lab concluded that our pot is at least 99.99% lead-free.

In other words, our pots may actually be 100% lead-free but the lab can’t measure them to this level of accuracy.

No chemical treatment has been used in the making of the clay pot. Our clay is made of precious Zisha clay that is certified by a 3rd party lab as ‘Lead-free”, meet FDA, CA 65 and UL safety requirements.