Troubleshooting Form

In order to better assist you in trouble shooting, please tell us what recipes you used last time when you were able to cook dishes, specially food and liquid amount as well as cooking time. And what recipes were you frequently used in cooking, again food and liquid amount and cooking time? The more details you could provide to us, the quicker resolution may arrive though there is no guarantee we can fix your problem but our friendly support team will definitely help you with new resolution. Please allow 1-2 business days for our support team to get back to you during business hours (Mon-Fri). The more details you can provide, the quicker resolution we may provide. Failing to provide the details and in time it may result in delayed responses. Thank you for your collaboration!

We are looking forward to assist you!

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